Reference

Our Terms, Your Rights, All in One Place

marjosport operates where state law permits, and these legal documents set the rules for every account, every transaction through PayPal, Venmo, or Play+, and every wager placed on eligible sportsbook or casino markets.

State-eligible access onlyPayPal, Venmo, Play+ coveredAccount data rights explainedClear dispute contact path
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marjosport Our Terms, Your Rights, All in One Place
POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

If something in our Terms of Use or Privacy Policy is unclear, or if you want to request a copy of your account data, our support team handles those requests directly. You do not need to file through a third party. Reach us by live chat, email, or through the help section inside your account — each channel connects to the same policy team.

Team online

Live Chat

Start a live chat from the help icon in your account dashboard. Our team can pull up your policy record and walk through any clause or data request with you.

Email Support

Send your legal or data inquiry to our support email. Include your registered account email so we can locate your record and respond accurately within our standard reply window.

Account Help Center

Navigate to Help inside your account on mobile or desktop. The policy section there links directly to current Terms of Use, Privacy Policy, and your data request form.

ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account Access

Your account security and data privacy are handled through specific, documented practices — not vague commitments. Identity verification, session security, data retention timelines, and your right to request corrections are all covered here. We keep these consistent across all eligible states and all payment methods, including PayPal, Venmo, and Play+.

Identity Verification

We verify your identity during account creation using government-issued ID. This step is required before any withdrawal — including via PayPal or Venmo — is processed and cleared.

Data Retention Policy

Transaction records and account activity logs are retained for the period required under applicable state regulations. You can request a summary of your stored data through live chat or the Help Center.

Cookie and Tracking Use

Our site uses cookies to maintain session state and measure performance. No third-party advertising cookies are placed without disclosure in the cookie consent layer shown at first visit.

Requesting Changes

You can ask us to correct, export, or delete personal data held on your account. Submit the request through email support or the Help Center; we aim to acknowledge it within two business days.

Common Questions About Our Legal Terms

These are the policy and legal questions we hear most from account holders in eligible states. Each answer reflects our current Terms of Use and Privacy Policy — if anything has changed since your last visit, your account inbox will have a notice.

Access depends entirely on whether your state permits online casino and sportsbook activity. We restrict registration to eligible states, and confirming your state's status is your responsibility before opening an account.

We collect your name, address, date of birth, and government ID details for identity verification. Payment data from PayPal, Venmo, or Play+ is processed through those providers under their own privacy terms.

Retention periods follow applicable state regulations. In practice, transaction records linked to your PayPal or Venmo activity remain on file for as long as regulatory requirements demand, then are deleted or anonymized.

Yes. Submit a data access request through the Help Center inside your account or by emailing support. Include your registered email address so we can locate your record accurately.

We post a notice in your account inbox before material changes take effect. Continued use of your account after that notice constitutes acceptance of the revised terms.

Start with live chat or email support — our policy team handles disputes directly. If a PayPal or Venmo transaction is involved, we coordinate with the relevant payment processor on your behalf.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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